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MFlow: The Managed Passenger Flow Solution for Airports

Human Recognition Systems (HRS), M-flow concept allows airport operators to efficiently manage the movement of passengers across security boundaries in the airports. M-flow integrates an intelligent software platform that monitors specific human behaviours, with physical security barriers to both control and manage the flow of passengers through restricted zones; significantly enhancing the security levels while reducing operating costs.

M-flow provides airports a fully automated, robust and secure solution to overcome the challenges of physically monitoring passenger movement from airside to landside. HRS has worked closely with leading airport operators, law enforcement agencies and the Department for Transport to ensure that M-flow meets all airport/government regulations and provides an automated, un-manned alternative to physically securing boundaries with security guards.

MFlow: Key Features

• Enhanced security level - against intruders trying to gain access or pass objects into restricted zones. Enforce a consistent and controlled system of deterrent, detection and prevention in line with agreed functional and technical requirements.
• Reduced operating costs - eliminate need and overdependence on security guards to manage passenger movement across airports.
• Enhanced situational awareness - allows security to proactively respond to the emerging situations in real time.
• Performance tracking - provide measurable and consistent results to security team allowing them to monitor ongoing performance.

MFlow: Customer Led Delivery Approach

As each airport operating environment is different, M-flow is tailored to suit the specific challenges they face using a tested methodology which defines flow, deploys flow and maintains flow. The successful implementation and maintenance of the solution is achieved over 3 key stages:

• Define Flow - HRS considers all mitigating factors in understanding the existing "as is" issues with passenger flow and then defines and shapes the "to be" passenger flow - putting together a sound business case for implementation of the solution.
• Deploy Flow - HRS uses proven project and partner management processes to ensure that the solution is delivered to time and budget and that all regulatory compliance is achieved. Airport staff are extensively trained so that the system can be deployed and operated on an ongoing basis.
• Maintain Flow - Significant effort is placed on ensuring that M-flow operates at its optimum level throughout operational lifecycle via monitoring, reviewing and where required updating of the solution on a periodic basis. HRS works closely with the client to ensure that the necessary processes, technology and support tools are in place to maintain the performance of M-flow.

M-flow is currently operational at Manchester Airport and is soon to be deployed at further UK airports.